Experts flag data spills as house-help platforms bring physical AI home

Experts flag data spills as house-help platforms bring physical AI home



Recent data collection experiments by on-demand service platforms Pronto and Snabbit have drawn attention to the emerging physical AI ecosystem in India, with safety experts raising concerns about how such data is collected, processed and shared in the absence of clear safeguards.

Sources told ET that the Ministry of Electronics and Information Technology (MeitY) has taken note of recent developments, particularly around Pronto’s in-home recording pilots. Detailed queries sent to MeitY on whether the government will consider mandatory audit requirements for companies collecting sensitive real-world activity data through wearables or AI systems remained unanswered until the publication of this report.

Lightspeed-backed Snabbit conducted a pilot in April with Y Combinator-backed Human Archive. A Snabbit spokesperson told ET that the company had evaluated a preliminary proposal within a controlled training-centre environment but did not proceed further.

The developments underscore growing interest among Indian entrepreneurs and investors in physical AI, an emerging category focused on training AI systems to understand movement, physical environments and real-world tasks.

Legal experts, however, warned that AI-enabled wearable devices and recording systems expose gaps in current privacy frameworks by creating risks beyond traditional forms of data collection.

While India has a legal foundation through the Digital Personal Data Protection (DPDP) Act, 2023, the Information Technology Act and constitutional privacy principles, AI-linked recordings inside homes raise concerns around “continuous observation, behavioural profiling and inferential analysis,” according to Anushkaa Arora, principal and founder of New Delhi-based ABA Law Office.