Tag: customer centricity
Posted in Economy
RBI’s Utkarsh 2.0 places focus on better service
MUMBAI: The Reserve Bank of India (RBI) has published a medium-term strategy framework called Utkarsh 2.0 to highlight multiple strategy pillars: Regulations, customer centricity, inclusive…
Posted in Economy
Sanjay Malhotra asks RBI staff to persist in calibrating regulations, focus on customer centricity in new year
Mumbai: Governor Sanjay Malhotra on Wednesday asked the Reserve Bank staff to persist with regulatory calibrations and sharpen supervision in the new year. In his…