Tag: business process outsourcing

All of the major players in its vast outsourcing industry, which is forecast to cross $38 billion in revenue this year, are rushing to rollout AI tools to stay competitive and defend their business models. (Representational Image/Pixabay)
Posted in Business

AI’s impact on Philippines, the world’s call center capital shows what’s to come

While the rest of the world is still debating what artificial intelligence might mean for jobs, citizens in the Philippines are already living in the…

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