Tag: AI in customer service
Posted in Startups
Gupshup voice AI platform: Gupshup launches voice AI platform for businesses
Conversational messaging software provider Gupshup has launched a self-serve voice AI platform that enables businesses to build and run AI voice agents to handle customer…
Posted in Economy
Indian customers expect quick service but frustrated with support interactions: Report
New Delhi: Indian customers are increasingly expecting service that is quick, seamless and context-aware but frustrations continue to dominate their support interactions, according to a…