LogiNext’s Dhruvil Sanghvi on why ethical and performance grounds are not negotiable

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In the fast-paced world of technology and AI, where innovation is often the driving force, it’s not just about the products and services a company offers, but also the values and ethics it upholds. LogiNext is one of the companies that has consistently set higher standards including the recent removal of its co-founder and Chief Technology Officer following the challenges around data security and ethical grounds.

Dhruvil Sanghvi has made it his mission to ensure that the company operates with the highest ethical standards and even publicly admitted that he made mistakes by being flexible on those areas in his early years of leadership. Under his guidance, LogiNext has not only achieved remarkable growth but has also placed a strong emphasis on safeguarding customer data and progress.

In today’s digital age, data is the lifeblood of businesses, and protecting it is not just a legal requirement but a moral obligation. Dhruvil Sanghvi understands this implicitly and has made it a cornerstone of LogiNext’s corporate culture. The company has invested heavily in strengthening its information security team and fortifying its data protection measures. This commitment to data security is not just about technological compliance but is also about taking strictest and toughest internal measures.

In a recent statement, Dhruvil Sanghvi remarked, “We believe that ethical leadership goes hand in hand with technological innovation. Our customers trust us with their data and their progress, and we take that trust very seriously. It’s not just about meeting regulatory requirements; it’s about doing what’s right.”

This emphasis on ethical leadership and data protection is not just a strategic stance but also gets implemented at every critical element of the organization. One of the examples the company continues to state is that even the core search and AI based architecture it had offered as a first mover in its segment, had comprehensive evaluation done on data privacy and information security regulations. It differentiates LogiNext in a competitive market where customers are increasingly cautious about their organization’s internal knowledge and information. By prioritizing ethics and data protection, LogiNext is not only safeguarding its customers but also fostering a culture of integrity within the organization.

LogiNext is a global technology company offering scheduling, routing, search and customer experience as key offerings. LogiNext’s Dhruvil Sanghvi has raised more than $150mn in external investments over multiple rounds of financing over the years including the ones from investors like Tiger Global. LogNext has invested its capital heavily in building generative AI and core ML applications over the years. As a result, LogiNext has recently doubled its revenue and workforce, even in a global economic slowdown.

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