SBI server down: Why State Bank of India net banking, UPI were down yesterday, bank clarifies

The country’s largest lender State Bank of India (SBI) digital services were down on April 3, 2023, and many SBI customers vented their complaints on Twitter. Services like net banking, UPI payments, and the official SBI app (YONO) were not working for a few hours.

SBI clarified stating that it was due to technical glitch and issue is now resolved. In a statement, SBI apologized to its customers for any inconvenience and assured them that steps are being taken to prevent similar situations in the future.

Also read: SBI server down down: Customers complain about issues regarding net banking, UPI on Twitter

“We regret to inform you that due to a “technical glitch” some of our digital services were impacted for a few hours on April 03, 2023. However, the issue stands resolved, and the digital services are live and restored. We apologize for the inconvenience to our valued customers. The bank is always working toward implementing measures to prevent
such occurrences. We thank you for your patience and continued trust in SBI,” stated SBI.

SBI released a statement on April 1 to alert clients to the annual closing action, which will cause the platform’s operation to be interrupted. The service would only be unavailable from 13:30 to 16:45 on April 1, 2023.

Here are some of the yesterday’s tweets.

The SBI outage is still in. Please tell us tentatively when will services be restored

How can SBI server be down for multiple days and not even multiple hours. Website, app and UPI transactions didn’t work for us since 1st April !!

It seems services are down till now due to extended annual closing lunch time activities

Bank maintenance
In order to keep its servers and systems updated and working properly, banks does routine maintenance on them. Users could have trouble getting to the online payment services during this time. If there is any information about scheduled maintenance, users should visit SBI’s official website or social media accounts. Users must wait until maintenance is finished if it is in progress before using the online payment services again.

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