The DigiLocker website lists a few key FAQs that you should be aware of both before and after uploading your documents.
1. What are the key components of DigiLocker?
DigiLocker account has the following sections:
- Dashboard – This is the home screen of your DigiLocker account,, from where you can navigate to other sections of DigiLocker. This also shows summary of issued documents and a link to get documents from partners integrated with DigiLocker.
- Issued Documents – This section shows list of URIs (links) of digital documents or certificates issued by the Govt. departments or agencies integrated with DigiLocker.
- Uploaded Documents – This section shows all the documents which are uploaded by you. You can update the document type and share these uploaded documents.
- Shared Documents – This sections shows the list of documents which you have shared with others (via. email).
- Activity – This section keeps log of all the activities performed by you in DigiLocker account. The log includes the details about activities such as file upload, download, share, etc.
- Issuers – This section provides the lists of departments and agencies that are registered with DigiLocker as Issuers. If these departments have issued any document/certificate to you, it will appear in the form of a URI (link) in your Issued Documents section.
2. What are the benefits of using DigiLocker?
Benefits to Citizens
- Authentic Documents, Legally at Par with Originals.
- Digital Document Exchange with the consent of the citizen.
- Faster service Delivery- Government Benefits, Employment, Financial Inclusion, Education, Health.
Benefits to Agencies
- Reduced Administrative Overhead: aimed at the concept of paperless governance. It reduces the administrative overhead by minimizing the use of paper and curtailing the verification process.
- Digital Transformation: provides trusted issued documents. Issued Documents available via DigiLocker are fetched in real-time directly from the issuing agency.
- Secure Document Gateway: acts as a secure document exchange platform like payment gateway between trusted issuer and trusted Requester/Verifier with the consent of the citizen.
- Real Time Verification: provides a verification module enabling government agencies to verify data directly from issuers after obtaining user consent.
3. What are issued documents and what are uploaded documents?
Issued documents are e-documents issued by various government agencies in electronic format directly from the original data source and the URI (link) of these documents is available in the issued documents section of DigiLocker. Whereas uploaded documents are those documents that are uploaded directly by the DigiLocker user.
4. How can I upload documents to my DigiLocker account?
You can upload documents from inside your ‘Uploaded Documents’ section.
You can upload documents from inside your ‘Uploaded Documents’ section.
Click the upload icon to start uploading a document. In the file upload dialog box, locate the file from your local drive and select ‘open’ to complete the uploading.
To assign a document type to your uploaded file, click ‘select doc type’. This will show a pop up with a drop down selection of various document types. Choose the appropriate document type and click ‘save’.
You can also edit the name of the file using the edit icon next to the filename.
5. What is the maximum allowed file size that can be uploaded?
Maximum allowed file size is 10MB.
6. What type of files can be uploaded?
File types that can be uploaded – pdf, jpeg & png.
7. DigiLocker now allows citizens to access their digital Aadhaar. What is digital Aadhaar? Is it the same as the eAadhaar issued by UIDAI?
Digital Aadhaar in DigiLocker is the same as eAadhaar issued by UIDAI. DigiLocker has partnered with UIDAI to make it available automatically to its users when they link their DigiLocker account with Aadhaar.
The advantage of digital Aadhaar is that it can be shared with any agency or organization in electronic form thus elimination use of Photocopies or print outs.
8. I have already signed up for DigiLocker and linked my Aadhaar. How can I get my Digital Aadhaar in DigiLocker?
Here are the steps to get Digital Aadhaar in DigiLocker if you already have Aadhaar linked DigiLocker account:
Login to DigiLocker with your credentials.
Go to the issued section where you will see your digital Aadhaar Card listed.
Just click on the view/download option to access the Digital Aadahar.
9. What is the meaning of URI?
A URI is a Uniform Resource Identifier generated by the issuer department, which is mandatory for every e-document of the DigiLocker system. This unique URI can be resolved to a full URL (Uniform Resource Locator) to access the actual document in its appropriate repository.
10. I am a NRI (Non Resident Indian), can I sign up using a foreign mobile number?
No, it is not possible. You can register in DigiLocker using Indian mobile number only.
11. How can I change the information displayed (like email, mobile etc) in my Aadhaar profile on DigiLocker?
The information displayed in your Aadhaar profile in your DigiLocker account (like name, address, email, mobile etc) is for display purposes. This data is only fetched from UIDAI and it is not possible to make any changes to this data from DigiLocker. To make changes to your Aadhaar data, please visit your nearest Aadhaar enrolment center.