On June 15, 2023, Cyclone Biparjoy hit Gujarat before moving on to Rajasthan. It has left a path of devastation in its wake; there have been several reports of property damage, power outages, wrecked cars, and other things.
LIC in a press release stated,” Thanks to pre-emptive actions taken, the loss of lives has been minimal, however we are reaching out to the affected people to provide assistance.”
LIC has nominated Nodal officers at Divisional level to liaison with Chief/Secretary/Officer concerned of the State Government in this regard.
LIC has created a portal link https://csticket.licindia.in/csTicket/open.php for online submission of claims arising due to Biparjoy Cyclone.
Biparjoy Cyclone: How to submit online submission of claims
Step 1 Click on the link https://csticket.licindia.in/csTicket/open.php
Step 2: Enter email address, full name, number
Step 3: Under select ticket- choose cyclone Biparjoy – LIC claimThe Insurance Regulatory and Development Authority of India (IRDAI) has asked life insurers to take necessary steps for quick claim settlement of insurance claims in all states affected by cyclone Biparjoy.
According to the IRDAI press release dated June 17, “Insurers will be responding/assisting the claimants through their 24×7 helplines, special claims desks at district level with delegated claims settlement teams for speedy processing and settlement of claims. Insurers have been advised to settle claim payments/on account payments at the earliest and also encourage policyholders to use electronic communication wherever possible for correspondence.”
In order to expedite the processing of claims and settlements, it is advised that special claims desks at the district level with sufficient delegated claims settlement teams be established in the affected areas. All Insurers are asked to activate, publish 24×7 helplines to respond / assist Claimants and launch extensive awareness campaign. The contact information for the State and District officials should be posted on the insurer’s website, and any relevant press coverage may also be provided.