Sitharaman, did a comprehensive review with CBIC and covered a variety of work areas, including trade facilitation, tax payer services, grievance redressal of the trade and finalisation of disciplinary cases and infrastructure projects,
In a statement, the finance ministry stated that Sitharaman asked CBIC to intensify its drive against fake billing/Input Tax Credit (ITC) and undertake a comprehensive root cause analysis by studying the typology of cases already booked and come up with recommendations on technology based solutions to address the menace and prevent its occurrence.
The FM emphasised the need for continuously improving tax payer services and in respect to grievance redressal desired that in each zone interaction be organised with members of trade and industry who are part of the GST ecosystem to know their issues and suggestions, so as to systematically identify matters for working out a redress for them. She also directed to put in place a system to take feedback on grievances redressed so as to improve quality of redressal.
She was also briefed on the final revenue achievement in total indirect tax mop-up for FY23 which stood at ₹13.82 lakh crore against ₹12.89 lakh crore in FY22.