Commerce and industry minister Piyush Goyal Friday said that the Directorate General of Foreign Trade (DGFT) offices will be only investment promotion and trade facilitation offices, and not sort out the day-to-day problems of industry.
The industry problems will be addressed through recorded video conferencing.
Speaking at a Federation of Freight Forwarders Associations in India (FFFAI) event, he asked the industry to stop practices such as adding non-transparent and miscellaneous charges to their bills, try and break the queue or avoid quality inspections.
He asked the industry to either “participate in this journey of change and reform or leave”.
“(We are) gradually moving everything out of the offices of DGFT. Everything will be only online. I think probably already most things-90 odd percent-are online,” he said, adding that no one should pollute the environment by visiting the DGFT offices.