RBI includes FASTag, NCMC auto-replenishment payments in e-mandate framework

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“It has been decided to include auto-replenishment of FASTag and NCMC, as and when the balance falls below a threshold set by the customer, under the e-mandate framework,” the circular read.

Payments for auto-replenishment, since they are recurring in nature but without any fixed periodicity, will be exempt from the requirement of pre-debit notification.

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What is the e-mandate framework?

The e-mandate framework was established in 2019 for safeguarding customers by informing upcoming debits to their accounts.

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